Validation and Support Technician Level 2 Logistics
Mastery of client required safety training
Mastery of client required standard operating procedures (SOP) lab training
Mastery of client required product knowledge and tech training
Independently build, Setup, and upgrade Platform Hardware for Workstations, CRBs, RVPs, and other customer systems
Bring up of Platform Firmware and Operating System
Perform Basic inventory and maintenance of assets being assigned for setup and testing
Run basic acceptance testing for Audio Component Domain
Ability to support international teams, as needed
Shipping Requests for materials to Stakeholders
Deployment Communications to Internal and External Partners
Issue/failure reproducibility and detailed write-up of test sightings based on replication requests from HSD-ES, IPS, Bugzilla, or other Intel sighting tracking tools
Familiarity with defect management tools (HSD-ES, IPS, Bugzilla, JIRA, Zendesk).
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